Privacy Policy

Welcome to Srikakulam Service Centre. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when using our website and services.

By accessing or using our website and services, you agree to the terms described in this Privacy Policy.

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1. Information We Collect
 

We collect personal and non-personal information to provide you with better service and support.
The types of information we may collect include:

Personal Information:
Your name, phone number, email address, and service location when you contact us or book a service.

Service Details:
Appliance type (AC, washing machine, refrigerator), issue description, and preferred service schedule.

Technical Data:
Browser type, device information, and IP address collected automatically to improve website performance.

 

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2. How We Use Your Information

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We use your information only for legitimate purposes, including:

To contact you regarding your service request or booking.

To assign a certified technician and provide doorstep service.

To improve our website, services, and customer experience.

To send booking confirmations, service updates, or limited promotional offers (only with your consent).

To comply with legal or regulatory requirements when necessary.

We do not sell, rent, or trade your personal information with any third party.

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3. Data Security

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Your data is important to us. We use secure servers, encryption, and restricted access to protect your personal information from unauthorized access, disclosure, or alteration.

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4. Cookies Policy

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Our website may use cookies to enhance your browsing experience and analyze traffic.
Cookies help us remember your preferences and improve website performance.
You can choose to disable cookies in your browser settings if you prefer not to share this data.

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5. Third-Party Links

 

Our website may contain links to third-party sites (for example, Google Maps or WhatsApp).
We are not responsible for the privacy practices or content of external websites.
Please review their privacy policies before providing any personal information.

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6. Google Ads & Analytics

 

We may use Google Ads and Google Analytics to promote and measure our services.
These tools may collect anonymous usage data using cookies.
Google uses this information to deliver relevant ads and performance insights.

 

7. Your Rights

 

You have the right to:

Access and review the information we hold about you.

Request correction or deletion of your personal data.

Withdraw consent for marketing communication at any time.

To exercise these rights, contact us using the details below.

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8. Contact Us

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For any questions or concerns about this Privacy Policy or data handling practices, please contact:

Srikakulam Service Centre - 

Lloyd showroom, #4–1-63/3, Peddarelli Veedhi, PALAKONDA Road , Srikakulam -532001.

Phone : +91 91291 26889
Email: srikakulamservicecenterhhs@gmail.com

🕒 Service Hours:

Mon-Fri - 09:00 - 08:00

Sunday -  10:00 - 04:00

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9. Updates to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated.